5 July 2018

We are pleased to announce that HKACE Customer Service Excellence Award 2018 is now open for entry.  All participated companies can promote a customer-oriented culture and recognize good customer service staff by participanting to this award. All member companies are invited to join the award program.

For more enquiries, you may also contact HKACE Secretariat at or call us at (852) 8100 9978.  Thank you for your attention.

Submission Deadline of HKACE Customer Service Excellence Award 2018
Award Category   Registration Submission Application Submission
Team Award (Contact Centre)     30-Jul-18
Team Award (Counter Service)     30-Jul-18
Team Award (Field & Special Service)     30-Jul-18
Team Award (Internal Support Service)     30-Jul-18
Individual Award (Contact Centre)     20-Aug-18
Individual Award (Counter Service)     20-Aug-18
Individual Award (Field & Special Service)     20-Aug-18
Individual Award (Internal Support Service)     20-Aug-18
Digital Transformation Award *New*   30-Jul-18 20-Aug-18

Outstanding Customer Service Porgram Award

  30-Jul-18 20-Aug-18
Service Appreciation Award   30-Jul-18 20-Aug-18
Service Innovation Award    30-Jul-18 20-Aug-18
Grand Award   30-Jul-18 20-Aug-18